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Regulatory

How to verify that a laboratory is licensed to process human cells

GMP describes how a facility works. A licence describes what it is legally permitted to do with human tissue — and the two are not interchangeable.

Medically reviewed by:
Prof. Dr. Erdal Karaöz Team
Last reviewed:
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The short answer

Ask which authority licenses the facility to procure, process and store human cells, and ask for the licence number. In Türkiye this sits with the Ministry of Health, with medicines-side oversight from TİTCK; in the EU it is the national competent authority under the Tissues and Cells framework; in the US, establishments handling HCT/Ps register with the FDA under 21 CFR Part 1271. A facility that cannot name its licensing authority is not one you can verify at all.

How to verify it, step by step

These steps work at any clinic, anywhere. Nothing here depends on choosing us.

  1. Ask the direct question: 'Which authority licenses this facility to process human cells, and what is the licence number?'
  2. Ask separately about the tissue source. Donation, consent and screening of umbilical cord tissue are licensed activities in their own right.
  3. Ask whether the product is classified as a tissue preparation or as an advanced therapy medicinal product in that country, because the obligations differ sharply.
  4. Ask where the cells are stored, under whose licence, and for how long the donor records are retained.
  5. Check the register if the country publishes one, and ask for the inspection date if it does not.
  6. Ask what happens to a batch that fails release testing, and who is notified. A licensed facility has a written deviation procedure; an unlicensed one improvises.

What good looks like, and what should worry you

Verification signals for Verify a cell-processing licence
What you are checkingAn acceptable answerA red flag
Licensing authorityA named national body with a licence number'We work with a licensed partner', no name
Donor screeningSerology and history screening described, records retainedNo answer, or 'the donor is healthy'
Product classificationStated clearly, with the applicable frameworkDeliberate vagueness about legal status
TraceabilityDonor-to-patient traceability with retained recordsNo batch or donor identifiers on paperwork
Deviation handlingA written procedure for failed batchesNobody has ever failed a batch
StorageNamed licensed storage site and conditionsCells 'kept ready' with no stated conditions

How we grade claims like these: How we evaluate evidence · Editorial standards · Conflict-of-interest disclosure.

Documents to request in writing

Ask by email so the answer is documented. A clinic that cannot send these before payment is telling you something.

  • The tissue-establishment or processing licence, with number and validity dates
  • The donor screening and consent policy summary
  • The product's regulatory classification in the country of treatment
  • The traceability policy: how a vial is linked back to a donor and forward to you
  • The written procedure for a batch that fails release criteria

Do not write it yourself: copy our ready-made email and WhatsApp request.

Frequently asked questions

No. JCI or a national hospital accreditation covers clinical care quality at the hospital. It says nothing about who is permitted to isolate, expand and store human cells. You need both, and they usually come from different bodies.

Because it determines what evidence had to exist before the product could be used, what may legally be advertised, and what redress you have if something goes wrong. Ask for it in writing.

No, but frameworks differ, and the burden is on the clinic to explain the one that applies. Vagueness is the warning sign, not the country.

We coordinate care with licensed hospital and laboratory partners and share the applicable documentation before you commit. We do not administer treatment ourselves.

Related verification guides

Use this on us too

Send these questions to us exactly as written. We answer them with documents, and if something does not apply to your case we say so.

Ask for the documentation · Back to the verification hub